Astroo Guru Shipping & Delivery Policy

At Astroo Guru, we are dedicated to delivering our astrology services and products to you promptly and efficiently across India. This Shipping & Delivery Policy outlines how we handle the shipment of our products and services to ensure a seamless experience for our valued customers.

1. Shipping Locations

We offer shipping to all regions within India. Currently, we do not provide international shipping services. If you reside outside India and are interested in our services or products, please contact our customer support for possible alternatives.

2. Shipping Methods and Delivery Times

• Delivery Time: 5-7 business days
• Description: Reliable and cost-effective shipping option for most locations.

Note: Delivery times are estimates and may vary based on your location, shipping method selected, and other external factors beyond our control.

3. Order Processing Time

Orders:
Orders are typically processed within 1-7 business days.

Order Confirmation:
Once your order is placed, you will receive an email confirmation with your order details and estimated delivery date.

4. Shipping Costs

Shipping costs are calculated based on the total weight of the products, the destination, and the selected shipping method. During checkout, you will see the shipping cost before finalizing your purchase.

6. Delays and Issues

While we strive to ensure timely delivery, delays may occur due to:

• Weather Conditions: Severe weather may impact delivery schedules.
• Carrier Delays: Issues with the shipping carrier can cause unexpected delays.
• Incorrect Shipping Information: Delays may occur if the shipping address provided is incomplete or incorrect.

If you experience a delay, please contact our customer support team for assistance.

7. Damaged or Lost Packages

Damaged Packages:
If your package arrives damaged, please inspect it upon receipt and contact us immediately with photographic evidence of the damage.

Lost Packages:
If your package is marked as delivered but you have not received it, please contact our customer support team so we can initiate a trace with the carrier.

10. Responsibilities

Customer Responsibilities:

1. Provide accurate and complete shipping information.
2. Ensure someone is available to receive the package at the delivery address.
3. Inspect packages upon arrival and report any issues immediately.

11. Special Instructions

If you have any specific instructions for the delivery of your order (e.g., leave the package with a neighbor, specific delivery time), please include them during checkout or contact our customer support team.

12. Contact Information

If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact us at:

Email: astrooguru9@gmail.com
Phone: 9135255911
Address: Vijaya Garden, Baradih, Jamshedpur, jharkand 831017